FAQ

 

What is your shipping policy?

Packages are shipped via USPS flat rate in the United States.

Contact us if different shipping requirements are needed.

What is your return policy?

Returns are handled on an individual basis. Everybody’s sniffer is different, and some fragrances may not smell as expected. See our Terms of Use.

Soaps are personal items, and even if returned in unopened packaging, soaps cannot be resold.

Freight charges cannot be refunded, and any authorized returned item will be prepaid by the customer.

How do I order wholesale?

Please contact Lune & Evergreen Soap Company LLC. Let’s talk business.

Do you make custom orders?

Yes, Please contact Lune & Evergreen Soap Company LLC. Send an email to deb@luneandevergreen.com We would love to create for you!